Return and Refund Policy

We always strive to provide the best shopping experience for our customers.

If the received item(s) seem to be either DOA (Dead on Arrival) or different, we will immediately replace the item(s). We are very responsive in providing customer service, so please contact us immediately if you have any questions or concerns.

If you wish to return a non-defective product for any reasons within 30 days from the purchase date, we will impose a 20% restocking fee. Original shipping cost is nonrefundable, and the customer must return the item out of his or her own expense. Usual refund processing time is in between 3-5 business days. Please note, all missing items will be calculated and deducted from the refund amount.

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UO Smart Beam Laser New Firmware Update now available!

Please click below button to find out how to update your UO Smart Beam Laser projector to the latest firmware, 1.1.9.

Video Tutorial

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