ORDER PROCESS & SHIPPING
Orders are usually processed within 1-2 business days. Please check tracking to get the most updated delivery status. Please note all packages valued over $200 require signature confirmation upon delivery. In order to complete the delivery, someone must be present to sign for a package. After the 3rd attempt of delivery and if it's failed to deliver, the package will be returned to the sender as undeliverable.
Due to these reasons, no shipping can be made to P.O boxes or APO boxes, so please provide mailing address where a receiver can sign upon delivery.
FREE STANDARD SHIPPING ON ORDERS OVER $200
Orders over $200 are automatically eligible for free ground shipping for contiguous United States street addresses only. Delivery estimate is about 3-5 business days after order has been processed.
EXPRESS 3 DAY SHIPPING
Express shipping is guaranteed delivery within 1-3 business days. Orders must be placed before 3:00 PM PST to use the service. Shipping delays caused by natural disaster, and inclement weather cannot be compensated.
Orders placed for overnight service before 1:00 PM PST will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Saturday delivery is not available. Shipping delays caused by natural disaster, and inclement weather cannot be compensated.
We offer two kinds of shipping service to our buyers:
Standard Shipping (3-7 business days)
Express Shipping (2-5 business days)
After the shipment has been made, a notification email will be sent with a tracking number. It is highly advised that the buyer tracks the package often to know the estimated delivery day as well as possible delays and other alerts. If delivery could not be made for any reason, please contact the mail courier as soon as possible to schedule a re-delivery, or arrange a date/time to pick up the item from their mail center
Taxes and Duties