Shipping Policy

DOMESTIC

ORDER PROCESS & SHIPPING

Orders are usually processed within 1-2 business days. Please check tracking to get the most updated delivery status. Please note all packages valued over $200 require signature confirmation upon delivery. In order to complete the delivery, someone must be present to sign for a package. After the 3rd attempt of delivery and if it's failed to deliver, the package will be returned to the sender as undeliverable.

Due to these reasons, no shipping can be made to P.O boxes or APO boxes, so please provide mailing address where a receiver can sign upon delivery.

FREE STANDARD SHIPPING ON ORDERS OVER $200

Orders over $200 are automatically eligible for free ground shipping for contiguous United States street addresses only. Delivery estimate is about 3-5 business days after order has been processed.

EXPRESS 3 DAY SHIPPING

Express shipping is guaranteed delivery within 1-3 business days. Orders must be placed before 3:00 PM PST to use the service. Shipping delays caused by natural disaster, and inclement weather cannot be compensated. 

OVERNIGHT SHIPPING

Orders placed for overnight service before 1:00 PM PST will ship out the same day and will arrive the following day (excluding holidays and weekends.) Please note: at this time Saturday delivery is not available. Shipping delays caused by natural disaster, and inclement weather cannot be compensated. 

INTERNATIONAL

We offer two kinds of shipping service to our buyers:

Standard Shipping (3-7 business days)

Express Shipping (2-5 business days) 

After the shipment has been made, a notification email will be sent with a tracking number. It is highly advised that the buyer tracks the package often to know the estimated delivery day as well as possible delays and other alerts. If delivery could not be made for any reason, please contact the mail courier as soon as possible to schedule a re-delivery, or arrange a date/time to pick up the item from their mail center

• INTERNATIONAL BUYERS ARE RESPONSIBLE FOR ALL DUTIES, TAXES AND BROKERAGE FEES. IF SHIPMENT IS REFUSED – ALL SHIPPING COSTS (TO AND RETURNED) WILL BE DEDUCTED FROM MERCHANDISE REFUND.
• ANY PROMOTIONAL SHIPPING SUCH AS "FREE SHIPPING" DOES NOT APPLY TO INTERNATIONAL ORDERS UNLESS STATED.

Taxes and Duties

• Buyer is required to pay all taxes, duties, VAT, etc at the time of checkout
• Customs authorities require that we state the value of your order directly on your package(s)
• Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery
• Taxes and fees are based on many factors, including location, material, item value, etc.
• The amount of taxes due is determined solely by the government

Other

• All orders are processed within 1 business day (Pacific Standard Time)
• KDCUSA is not responsible for delays that may be caused by inclement weather, natural disaster, and customs 
• All packages sent to international addresses (outside of USA) will be required to be signed off by a recipient. Please track your package often to know when the delivery will be made and be ready to receive it
• Some countries may prohibit import of certain types of goods. It is the buyer's responsibility to comply with the rules of his/her government and purchase goods that will be allow to enter the country
• No delivery will be made to any kind of P.O box. We only ship to valid street addresses