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FAQs on UO Smart Beam Laser 

 

 

Q. What is UO Smart Beam Laser?

  • The UO Smart Beam Laser is the world's first and best LCoS-based HD laser projector with Class 1 laser light source. Created by United Object, a subsidiary of SK Telecom, it is a Pico projector that has a native real HD resolution created using advanced laser-based LCoS technology, all contained in an impossibly small 2.2's cube.

 

Q. What separates it from other Pico, or mini, projectors?

  • The UO Smart Beam Laser uses laser diodes, rather than the typical LED-type bulb of typical Pico projectors. The advanced laser engine allows for focus-free viewing. This means that the projected image to stay sharp without the need of a clumsy focus motor or dial, even when projecting on uneven surfaces or multiple planes. Laser projectors also tend to have a higher perceived brightness when compared to last generation LED mini projectors of similar lumens rating.

 

Q. How do I use UO Smart Beam Laser?

  • We recommend charging the device using the included charger. Once it has fully charged, its power button would turn green. Battery lasts up to 2 hours. UO sure can charge at the same time while in use.

 

Q. In order to operate the UO Smart Beam Laser, does it h ave to remain plugged or can it run off battery?

  • The UO Smart Beam Laser includes a high capacity Li-Po 4200 mAh battery that can operate for approximately two hours on a full charge. It will operate while plugged in as well, but the battery take approximately 4 hours to fully charge.

 

Q. Where can I buy UO Smart Beam Laser that can provide with warranty service?

 

Q. Can I watch streaming videos thru AirPlay?

 

 Q. I have Samsung and/or LG devices but I can't find Screen Mirroring. So, I've tried to connect MHL but still not working. What should I do?

  • KDC highly recommend using MHL cable with or without 5 to 11 pn adapter for Android devices if your device doesn't support Screen Mirroring. We are not responsible for device that doesn't support MHL, Screen Mirroring, etc. Please contact customer service for your device.

 

Q.Can UO Smart Beam Laser be used overseas?

  • KDC distribute the one with 110 Volt Power Plug but UO Smart Beam Laser can be used anywhere in the world with a power converter since it's made for 110~220 Vac.

 

Q. Can I get warranty service for my UO Smart Beam Laser?

  • Only if you purchased from KDC or authorized KDC dealers. And you need a proof of purchase (Receipt or invoice matching name with you) and a Serial number on the bottom of the product (Yellow Sticker: Picture helps fast service).

 

Q. I want a refund. What should I do?

  • Only if you purchased from KDC or authorized KDC dealers. And you need a proof of purchase (Receipt or invoice matching name with you) and a Serial number on the bottom of the product (Yellow Sticker: Picture required). Please refer to our return & refund policy.

 

Q. What is the warranty period?

  • The warranty does not cover any damage from accidents, misuse, tampering, neglecting safety precautions, natural disaster or other unforeseeable usage. One year manufacturer’s warranty from the date of purchase only for any defects from the manufacturing process. And you need a proof of purchase (Receipt or invoice matching name with you) and a Serial number on the bottom of the product (Yellow Sticker: Picture required).

 

Q. I have an Android phone. How do I find out whether my phone works with UO Smart Beam Laser Projector?

 

Q. Is UO Smart Beam Laser the first projector product from SK Telecom?

  • No, there are 6 different projectors from SK Telecom. First generation is UO Smart Beam Silver/Black & Art, 2nd generation is UO Smart Beam 2 White Pearl/Black Pearl and the latest 3rd generation is UO Smart Beam Laser.

 

Q. Any questions regards to distributorship, sales rep., wholesale, OEM, ODM, etc.?

 

Q. If I have questions not addressed in this FAQ, who should I contact?

  • Please contact customer care at cs@kdcusa.com from Monday through Friday 9:00 am to 6:00 pm Pacific Standard Time.